Changes and Returns
Please contact with our customer representative in 7 days after receipt of the goods, if you need to return, for more than 7 days, 5% restocking fee will be charged, for more than 15 days, returns will not be acceptable.

The item can be returned under the following conditions:
1) There is found quality problem after opening the package.
2) The item is different from the order list.
3) There is obviously design flaw on the product.
4) The item is irreparably damaged during transportation.
5) Products can not be used because of design flaw.

Returned items are regarded as invalid under the following conditions: 
1) The item still works even though there’s damage during transportation.
2) No claim is made up to 15 days after the customer has received the products.
3) The item is returned because of different color or packaging which has no effect to the product.
Note:
1) The returned item will only be exchanged with a same style item; If such item is out of stock, it is acceptable to exchange with other item from our website but in same value.
2) The returned item should be undamaged and in their original packaging.
3) Please provide the following information when returning the products: products’ names or codes, the problems encountered, and your order information.
4) The return transportation fee will be equally covered by both parties.

About Refunds:
When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased.
Most refunds are issued based on the payment method used at the time of purchase, sometimes maybe refunded as points to your account.
Please kindly notice if it is because of customers reasons, we will not approve the refunds.
The claim must be made within 15 days after the customer has received the products.
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